Firewall requirements

Introduction

To allow you to use Agora products in environments with restricted network access, Agora provides two solutions: the firewall whitelist and the Agora cloud proxy.

The following table lists the support of Agora products for the two solutions:

Agora Products	Firewall Whitelist	Agora Cloud Proxy
Video SDK (Native, third-party frameworks)	✘	✔
Video SDK (Web)	✔	✔
Signaling SDK (Native, Web)	✔	✘
On-Premise Recording SDK	✘	✔
Interactive Gaming SDK	✘	✘

When using the firewall whitelist, refer to this page to add the domains and ports to the firewall whitelist, and do not set restrictions on IP addresses.
When using Agora cloud proxy, refer to the following pages:

If you want to use Agora products across a VPN, ensure that you have contacted the VPN operator to add the corresponding ports to the whitelist; otherwise, you may encounter undefined behaviors such as call failure.

Unless otherwise specified, the source address is the client that integrates the Agora SDK.

Video SDK

Video SDK (Web)

Add the following destination domains and the corresponding ports to your firewall whitelist, depending on the version of the Web SDK you are using.

Domains

Web SDK 4.x
- 4.4.0 and later
  
  _4.agora.io _4.edge.agora.io _4.sd-rtn.com _4.edge.sd-rtn.com
- Versions earlier than 4.4.0
  
  _4.agora.io _4.edge.agora.io _4.agoraio.cn _4.edge.agoraio.cn
Web SDK 3.x
- 3.5.0 and later
  
  _4.agora.io _4.edge.agora.io _4.sd-rtn.com _4.edge.sd-rtn.com
- Versions earlier than 3.5.0
  
  _4.agora.io _4.edge.agora.io _4.agoraio.cn _4.edge.agoraio.cn

Ports

Destination ports	Port type	Operation
80; 443; 3433; 4700 - 5000; 5668; 5669; 6080; 6443; 8667; 9667; 30011 - 30013 (for Media Push)	TCP	Allow
3478; 4700 - 5000 (2.9.0 or later); 10000 - 65535 (before 2.9.0)	UDP	Allow

Signaling SDK

Signaling SDK (Native)

Add the following destination domains and the corresponding ports to the firewall whitelist:

.agora.io

Destination ports	Port type	Operation
8443; 9130; 9131; 9136; 9137; 9140, 9141	TCP	Allow
1080; 8000; 8130; 8443; 9120; 9121; 9700; 25000	UDP	Allow

Signaling SDK (Web)

Add the following destination domains and the corresponding ports to the firewall whitelist:

Domains

1.4.3 or later

.edge.agora.io
.edge.sd-rtn.com
web-1.ap.sd-rtn.com
web-2.ap.sd-rtn.com
ap-web-1.agora.io
ap-web-2.agora.io
webcollector-rtm.agora.io
logservice-rtm.agora.io
rtm.statscollector.sd-rtn.com
rtm.logservice.sd-rtn.com

Earlier than 1.4.3

.agora.io
.agoraio.cn
.edge.agora.io
.edge.agoraio.cn
ap-web-1.agora.io
ap-web-1.agoraio.cn
ap-web-2.agora.io
ap-web-2.agoraio.cn
webcollector-rtm.agora.io
logservice-rtm.agora.io
webcollector-rtm.agoraio.cn
logservice-rtm.agoraio.cn

Ports

Destination ports	Port type	Operation
443; 6443; 9591; 9593; 9601	TCP	Allow

Introduction​

Video SDK​

Video SDK (Web)​

Signaling SDK​

Signaling SDK (Native)​

Signaling SDK (Web)​